Our Most Recent Service Reviews
Just wanted to say our technician NEL-Franck Legrand was great he was profession and he was on time he explained everything to me and to my husband (on the phone he’s a truck driver) showed me what was wrong and what the price would be before he begin ...working and made sure that the company had the parts he needed .to fix my electric box and pole to my house .and got me to save money on opening up a membership program with u guys . You guys are a life saver thank you your bestRead More...
Dave Aloisio is the best most honest technician I’ve ever dealt with.
Purchase a brand new “top of the line” Carrier system back in 2020. They have been out to “fix” the same problem 15 times! I keep getting the run around as to why this is happening. Now I’m told it’s not “new” so this happens… but ...why did it happen when it was brand new? Two years old is not old! I’ve spent so much money there is no way I would call them “Best!”Read More...
My technician, David Aloisio, was on time, very friendly and knowledgeable too. Very pleasant experience all around. Would recommend.
Horrible. Absolutely horrible. We’ve worked with best for years and they need to come out to fix our AC every 3 months. The most recent time they said they’d be here around 11:30am, they haven’t showed up four hours later. There’s no point in ...calling as shown in the photo. Best Home Services is hands down the worst AC repair service in all of Florida.Read More...
Great Customer Service recovery work by Joe C and Rayven. Our problem was resolved quickly and supportive lyrics. Many thanks!
We have been utilizing BHS services since the purchase of our a/c unit last year. Very happy with the service and our tech David Garcia exceeded our expectations as he took time to explain the unit we purchased and the need for regular maintenance in ...the hot Florda temperatures and humidity! Perhaps there may be several others in the area that could charge less however, for now we are content with our choice.Read More...
I called out Best Home Services to remove an existing toilet and install one I had purchased at Home Depot. They quoted me $495 to do the job. Outrageous for maybe one hour work. I was obliged to give them a $39 fee for them coming out to look at the ...toilet. Would never call again. They refused to give me any indication of what the cost might be over the phone. Disgusted! (Later note:,) Best Homes has reached out to me to discuss my concerns as they promised. They have offered to void the diagnostic fee , in a gesture of their good faith, which I do appreciate.Read More...
I would choose Mr. Sparky for your home electrical needs, and I will not use nor recommend Best Home Services. I reached out to have 2 fans installed. Made an appointment for over 1wk in the future. Someone shows up at our door and tells us he is an ...estimator, no electricians were available today. We were charged $35 just for him to confirm that we have a ceiling in our house and we have a box with a fan in it.... Then, the soonest appointment they had was 5 days later, and they wanted to charge almost $500. Finally, if we wanted to reserve our appointment time for the possibility of someone coming 5 days later, it was a 50% non-refundable deposit. We would have much preferred getting a phone call letting us know that no electricians were available for our job that day. We would have denied an estimator (because again, there was nothing to estimate). It was not the expectation that was set over the phone when making the intial appointment. It was a waste of our money and everyone's time.Read More...
Extremely knowledgeable and answered all my questions. Great technician I recommend him to everyone 😃